Landing Pages for Real Estate Agents

Landing pages can be a mystery in the real estate industry. In this post, I will break down what a landing page is, and how to get them working for you in terms of driving traffic and converting.

But first, what is a landing page? Landing pages are stand alone web pages, built for capturing leads.

The intent behind a landing page is to capture your prospect’s information through a form by providing them with something valuable in exchange/a very direct communication and reason to fill out the form.

The sole purpose of these forms is to help nurture your sales leads. Usually, traffic is driven to the site via tripwires in user interaction with your brand online, oar through advertising. (Read: 4 Social Advertising Tips for Real Estate Agents)

So, why are landing pages for real estate agents so important?

Firstly, why do real estate agents use landing pages?

Real estate agents need landing pages to capture specific information about prospects that are in the research phase of their property sale. It’s is the stage before the prospect contacts a real estate agent and locks them in to sell their property.

The landing pages for real estate agents will swap information the prospect is researching in exchange for their contact information (name & email).

Landing pages are used for two reasons usually in real estate:
  1. Drive enquires and interest around property listings
  2. Build a database of interested sellers in an area (“How much is my house worth?” or “FREE Appraisal” style landing pages for people in serviced suburbs)

I use sites like Realestate.com.au, Zillow, Domain etc…so why do I need this?

It’s a very common question, your properties are being promoted through these major listing sites and you have an agent profile on these sites so why on earth would you need landing pages too?

The thing is, your presence on these pages is completely ruled by how much you pay (pay more and be shown at the top!), and you are also jammed in there with mostly the website branding and 10s of 1000s of other properties and agents in any given search.

With a landing page and your own presence, you can push for 100% attention and focus around your brand, your offering and the form you want prospects to fill out. The space available on the page can be used as you want it, and everything your prospect sees is about you. What this means? No way to get distracted with other offers!

As a secondary benefit, you also can have some real fun in terms of putting cookies on the site for re-marketing, and customisations around your communications beyond what the major listing sites offer.

And that’s it! Landing pages for real estate agents in a nutshell!

Interested in using landing pages for your sales and marketing strategy? Sign up to HouseQ today with a 14 day free trial!

Three Golden Steps to Social Media Success for Real Estate Agents

If you are a real estate agent who works social media as part of your marketing efforts, you will know how long it takes to plan an ongoing marketing strategy.  Let alone, one that delivers you the social media success it’s been dreaming of?

Many agents make it look like a walk in the park, but what is beneath the surface of how ‘cool, calm and collected’ they are, we never truly see the work involved.

What we have below is pretty exciting. It is the three golden steps to social media success for real estate agents. Follow them, and I truly believe that your social media marketing will go from woe, to go!

Three Golden Steps to Social Media Success

Building and ideating a strategy.

Planning and ensuring timing is just perfect for their audience.

Publishing it – then praying that the results can speak for themselves.

What we don’t realise, is how these the pro social marketers stay on top of everything from Facebook and Instagram, to Twitter and LinkedIn.. How they can manage an entire month’s worth of content at a time without breaking a sweat.

It’s not easy – it never has been and let’s be honest, it only ever gets harder from here.

But don’t let that deter you.

Social Media Marketing getting harder is actually a good thing.

Eventually, your competitors are going to give up. They’re going to be swamped with ‘networking’ that they’ll quickly lose their footing online and get lost in the world of social media (as intended).

So how do you prevent that from happening to you?

How do you stay on top of things whilst having the time to run the rest of your business?

And most importantly, how do you and your team stay motivated?

The trick is you build a solution that works for you as closely to automated as possible. Break it down to the simplest steps possible without digging too deep.

That’s how the pro’s do it.

They understand good content buys them traffic, and they progressively get better at applying what they understand and most importantly – how they understand the raw data they see.

Remember these three steps: Ideate, Plan and Publish.

For the most part, there is a strong connection between what you’re sharing and what you’re selling.

As a Real Estate Agent, it’s a matter of being able to separate the two and treat your audience for who they are and how to engage them.

So what do we know about your audience?

Well, for starters – we know they have needs. Real people don’t just look at the face-value of what they’re told.

Your audience (potential and current buyers and sellers), it’s not just about seeing more real estate agents saying how good they are. Your audience will dig, hunt, Google and research the heck out of you. On top of that, they’re quite powerful in vocalising their thoughts too.

That’s why it’s just as important to monitor the effect of what you’re sharing. You need to identify if the content you’re sharing is useful, insightful, purposeful and beneficial to your audience.

Stand taller online and share more than just the cheap likes and basic memes – social media success lies in the effort you put in, not the 5 second meme search a week. As a real estate agents, showing off your knowledge of the location you sell in and the properties, showing how you interact with your clients and more insight into what you do is what get’s your clients interested. Furthermore, your community wants to see the properties that you sell!

Most importantly, never stop posting.

If you and/or your team had only 15 minutes a day to make the most out of your social media campaign, how would you spend it for your social media success?

Of course, this is a great time to mention that with HouseQ, you can automate posting on social media, as well as publish and schedule posts to Facebook, Twitter, Linkedin and Instagram! The perfect tool for Real Estate Agents who are wanting to absolutely smash their online marketing, but aren’t able to spend heaps of time working on it!

After all, as a real estate agent, your time is best spent where the most immediate deals lie.

Now is the time!

Now is the time to push your marketing efforts through social networks (Facebook, Twitter, Instagram, LinkedIn.. you name it!).

Have you ever heard about the Science of Social Timing?

HubSpot’s very own Social Media Scientist, Dan Zarrella spent the better of 2 years analysing into the best times to send emails, update blogs, post on Facebook and Tweet. And here’s a quick break down of what his research says:

– Saturday is the best day to share on Facebook
Noon is the best time to share on Facebook
– Midweek and Weekends are the best days to tweet
5PM is the best time to tweet

So we know that right now is the best time to post, and in case you miss that time slot prepare it for next week.

Marcus Wong from Warrior Forum always recommends preparing your shares 3-4 days in advance on a content calendar. That way you can always pull a last minute switch without worrying too much about breaking your posting streak.

HouseQ now has Social Media Reporting!

You’ve read above and got the point that reporting and best times of day are super important, right?

So let’s start talking about how you can work out what the best times are to post for your brand! I mean after all, every community is a bit different.

We’ve launched a social media reporting tool for Facebook, which allows you to check out the brand activity, audience demographics, post results and also some optimisation tips, including when your brand is posting vs. when people are online (COMING SOON: When are people engaging with your brand). Check back soon as this will be available on HouseQ!

Turn Your Social Media Into Your Customer Support Extension

Don’t ever think that anything that your competitors are doing on social media is unattainable.

It’s now the high time for you to be active on social media. There are a number of social media platforms that can take your marketing endeavours way much higher. Furthermore, these same social media platforms can allow you to move from just talking at people, to facilitating genuine conversation and encouraging the start of a conversation with your prospective buyers and sellers.

Social media will not only help you build trust among your clients, but will also aid in flourishing your business to a significant extent.

Find below some of our tips for turning your social media into an extension of your customer service and support function.

Facebook

Facebook has the ultimate set-up for customer service.

Word of mouth is always known as the finest marketing strategy and as the largest social networking site, Facebook has every property to help you get just what you are looking for.

From being able to set up an incredibly professional page, which includes your contact details and branding space.

Here are our strategies for how you can promote your business through Facebook, and use it to extend your customer service.

  • The more you say about your neighbourhood, the greater is the chance for you to have more prospects in business. Always try to adopt several innovative techniques to promote your location. Apart from getting you more leads, it will also act as a great endeavour to make the residents’ living much better.
  • Don’t forget to use images and videos whenever you update anything about the location. Furthermore, create content on your site and then link people back to it from social media. There is more branding and customisation available on your own website!
  • Encourage people to direct message you. You can put a call to action on your Page to encourage messages, and you can even create ads to get people to message you as a first port of call!
  • Take a tone of voice and variance in topics that attracts both your prospective customers but also your current customers. Current customers allow you to

Twitter

Twitter used to be seen as the champion of all channels for customer service. However, with less usage in countries like Australia and the USA compared to other channels, and an increase in business functionality on Facebook, it has had less priority for small business and in particular real estate agents.

Twitter gives a limit of 140 characters, it can still be perfectly used to brace up your bonding with the potential buyers. All it takes is the start of a conversation for a social media platform to provide ROI – it’s your job as real estate agent to keep that conversation alive.

Check these nifty strategies for using Twitter for customer service:

  • While moving properties, one of the most common concerns that seem to bother people is the stress. Nevertheless, you can easily help them with the same by posting links to relevant articles stating exclusive ways for a hassle-free move.
  • Tweeting about the local news is always a smart endeavour and this is how you can promote your area the best. Always be strict about propping up the news as soon as it smacks the platform. Think about things like power outages, events like street parties and other things.
  • Use hashtags to search for conversations that you can chime in on…make sure that you are adding value #nospam.

 

No doubt, stepping up your Facebook and Twitter game for customer service will bring you much better results.

Have anything else that you think would add to the list? Let us know in the comments below!

Australians Use Realestate.com.au and Social Media to Search for Property


If the #smashedavo talks made you think that the only thing happening online was complaining and time-wasting, then you may not quite have your finger on the pulse.

The latest realestate.com.au numbers are in, and it shows that their audience spent 110 million hours looking at property across all of their platforms from 1 January to 30 November 2016.

“Australia’s property obsession peaked in October this year when interest reached the highest levels recorded according to the REA Group Property Demand Index,” REA Group Chief Economist Nerida Conisbee says.

As a result of these findings, plus the likelihood that you are reading this as a back to work kickstart for the year, I hope you are thinking what more and more agents are thinking every single day.

It’s time to take social media off the back burner, and start using it to provide real value to your audience, and start getting real returns.

Need more to convince you? How about the fact that 26% of social media users in Australia access the suite of sites more than 5 times a day! There is endless stat’s like this explaining the social media usage in Australia from Sensis. It’s a long read, but definitely some fantastic insight.

Want to know how easy it is

Until next time!

Social Media Content: 5 Things You Should Know

Don’t get caught out by old social media content habits. It’s the start of 2017, the perfect time to be reflecting upon your online activity.

For those who are re-assessing how they approach their content and social media marketing, we think that the list below should give you some pretty positive direction.

Number 1: Content is fluid

Stop thinking of content as a video, a blog or another individual asset. Content really does come down to the story you are telling, and a story can be told in thousands of ways. It can be short, long and countless other descriptors. Look to build content pieces around a core content idea.

For example, you’ve just been awarded Real Estate Agent of the Year for your area (heck, the world!). This doesn’t just have to sit as a logo on your site. Think of “Real Estate Agent of the Year” as a content idea, which can take many forms. It could be the award logo on your site. It could also be a video interview, a blog about what people are getting with the agent of the year, amongst many other things. Content is fluid, so don’t get stuck on one style.

You’ll have a lot more to talk about with a lot less.

Number 2: Social Media Content can be re-purposed

Furthermore from point number 1, content doesn’t just take different forms but can also be a constant ongoing conversation.

Video doesn’t mean YouTube. Video can be shared on Facebook, in an email to your contacts or on your website. Going back to the Real Estate Agent of the Year concept, you could create a landing page on your website all about this including your specific video.

Think about how else you’re content can be used. You are after all investing a bit of resources to it and you want to make sure it runs the full marathon if you get my drift.

Number 3: Content can be timeless

Fads and phases are always going to be around, sure.

Relevance is only held until it’s not, absolutely.

However, that doesn’t mean that you have to resort to shamelessly using things like “memes” to showcase all of your business communications. Think deep about your message and ensure that it is clear.

Really good content lasts a lot longer than you think.

Number 4: Social Media Content needs to be seen to be effective

If you are of the mindset that content will speak for itself and that no ad budget is required to get the word out, then think again.

You are investing often a bit of time or resources into your content. Whether it’s a video series, a podcast, your blog or other sources, it’s a waste of time to create this content if you are only reaching 10 or 20 people (in most cases).

When you are creating and developing content, always ensure that you have some money put aside to promote this content, and make sure you drive it’s promotion hard.

Make your content work for you.

Number 5: Content can get you customers

With the right thought and strategy, you will get customers as a result of your content efforts.

Have no doubt about that.

Personal Branding with Digital Marketing

There is not a slight measure of doubt that face-to-face time is the most important time you get with a client; both prospective and current. Nothing speaks higher volumes of who you are as a person compared to how you interact and deliver for a client direct. This is why referrals are always the strongest leads.

However, in the age of digital consumption, you can no longer rely on the time you get to spend with people and the referrals that leads to new business. Creating and maintaining a personal brand foundation online is important not only for general visibility, but also for people to learn more about you over time. Humans have become much more quiet beings when it comes to research. Those phone calls or email enquiries are often as a result of extensive research behind the screen of their mobile device or computer.

Building a personal brand online is just as essential as building it offline.

There are many best practices when it comes to personal branding for an agent, and a simple Google search will put you onto some great resources. However, as a quick note I recommend:

  • Be consistent: post regularly, maintain consistent head shots, ensure contact details everywhere are up to date and keep your conversation points to a select few!
  • Be real: there is enough spam online, don’t be another. Allow your fun quirks and charms to shine online. People appreciate a personality.
  • Be responsive: look, the fact of the matter is that you won’t be receiving 100 enquiries a day as soon as you get on social. But when you do, always respond quickly – as it encourages others to ask questions.

What are the main things agents want from their marketing?

What is the main thing agents want from their marketing? Well it doesn’t take a blog to work that one out.

Results.

Agents want to see their marketing efforts working, and streamlined into their business processes. Simple processes and automation, ease of implementation and reporting with substance and visibility are crucial to allow an Agent to know what is working and what isn’t (plus the ability to make the necessary changes).

Digital marketing is incredibly transparent. An enquiry from your website about a listing has clearly come from your website. 10,000 views on Facebook means 10,000 views. There is much less guessing and estimation of results on digital, plus clear attribution for results.

So, what should agents be looking to measure online?

For those who are looking to maintain a healthy sales funnel online, there are 4 key metrics that you should measure:

  1. Targeted Reach
  2. Clicks to a Listing
  3. Brand Awareness
  4. Enquiries

Amongst your various digital marketing campaigns, platforms and assets, online offers second to none capacity to not only reach goals for these metrics, but also the ability to measure the results.

Targeted Reach can be measured within analytics dashboards of each social media platform like Facebook.

Clicks to a listing are easily identified on your social media channels, but also verifiable on your listings on realestate.com.au, domain.com.au or on your website (you can use Google Analytics, if you aren’t already).

Enquiries can be measured simply by the number of genuine leads you have seen come through to your inbox!

By tallying your reach, clicks and enquiries for each listing or month, you’ll be able to identify over time which of the various online activities are affecting each metric, and whether or not certain refinements to your strategy are leading to better results.

Finally, brand awareness is an important metric to assess how many people are seeing your brand on a regular basis, not just your listings. Seeing where this awareness is coming from will allow you to determine whether or not your brand is likely to be noticed and acknowledged.

Real Estate Promotion during the Festive Season

During the festive season, it’s supposedly an unspoken rule that businesses will tone things down/turn them off, bar some ultra-generic, glazed over, waste of time Christmas and New Years post on their social media accounts.

I argue that during this time when people are enjoying their much deserved resting and relaxing time, people still want to discover, shop and kill the time on social media. For those selling residential properties or managing a rent roll, your posts will likely be enjoyed considering people will have a bit more time to read it (depending on the industry being worked, of course).

There are lot’s of articles and studies that have been done that suggest that social media has a high influence on purchases over the christmas period. As an example, check out this infographic by SecurePay and this study from Castleford.

I believe though that over this christmas and new years period – whilst many people do have plans with family, friends and loved ones – time is made for purchasing. This purchasing time is not just for online purchases or christmas gifts. For those who are genuinely interested in purchasing or selling, the old rules are changing.

In an article in realestate.com.au, Carla Danaher writes “The Christmas and New Year period is traditionally a time when real estate activity – like the rest of us – slows down and takes a break, but the old rules are changing.”

“Vendors can correct their expectations leading up to Christmas, so I wouldn’t take my eyes off the real estate market, as you may see some really good opportunities,” Rob Elsom, director of Hocking Stuart, was quoted explaining in the article.

I know that many agents who are likely to be reading this know that times are a changin’, and will likely to be still keeping some work wheels turning. Why not make sure that your social media is still pulsing too? Whilst people may not pick up the phone on christmas day, they may well be sifting through Facebook whilst digesting a ham 4x the size of their stomach.

In short, as an agent who is looking to make the most of their social media over this christmas and new years season, I suggest doing the following:

  • Keep the houses rolling. Any properties you are looking to sell or rentals needing a loving tenant will likely get attention.
  • Show how your community celebrates. Show off your insider knowledge of how your targeted communities celebrate christmas and new years, it shows that you know the suburbs you sell in!
  • Do a Christmas and New Years Post, but make them interesting! A GIF, a Boomerang, a live video? Give the people something that is not so blatantly generic it literally puts them to sleep after a big lunch or the midnight fireworks launching.
  • Keep it busy. Don’t be afraid to keep your activity levels up over this time. You are selling a product which people want to see.

If you are looking for a tool that can make sure your social media marketing is active whilst your enjoying some family time too, then sign up to HouseQ today.

Good luck!

How Should Real Estate Agents Measure Results of Social Media Marketing?

Agents want to see their marketing efforts working, and streamlined into their business processes. Simple processes and automation, ease of implementation and reporting with substance and visibility are crucial to allow an Agent to know what is working and what isn’t (plus the ability to make the necessary changes).

Digital marketing is incredibly transparent. An enquiry from your website about a listing has clearly come from your website. 10,000 views on Facebook means 10,000 views. There is much less guessing and estimation of results on digital, plus clear attribution for results.

For those who are looking to maintain a healthy sales funnel online, there are 4 key metrics that you should measure:

  1. Targeted Reach
  2. Clicks to a Listing
  3. Brand Awareness
  4. Enquiries

Amongst your various digital marketing campaigns, platforms and assets, online offers second to none capacity to not only reach goals for these metrics, but also the ability to measure the results.

Targeted Reach can be measured within analytics dashboards of each social media platform like Facebook.

Clicks to a listing are easily identified on your social media channels, but also verifiable on your listings on realestate.com.au, domain.com.au or on your website (you can use Google Analytics, if you aren’t already).

Enquiries can be measured simply by the number of genuine leads you have seen come through to your inbox!

By tallying your reach, clicks and enquiries for each listing or month, you’ll be able to identify over time which of the various online activities are affecting each metric, and whether or not certain refinements to your strategy are leading to better results.

Finally, brand awareness is an important metric to assess how many people are seeing your brand on a regular basis, not just your listings. Seeing where this awareness is coming from will allow you to determine whether or not your brand is likely to be noticed and acknowledged.

You’re Not Using Facebook Right If You Aren’t Advertising

Facebook in Australia has over 15 million monthly active users. Facebook as well as many other social media channels has been the opportunity of the century for businesses globally to speak to a wider and/or more targeted audience.

In terms of accuracy in message distribution and transparent results, Facebook is second to none. But if you think that just putting up a photo of your latest listing or some happenings around your office, then you are going to be disappointed with the results.

With the rise in popularity of the Facebook platform gave the opportunity for it to be monetised with the advertising mechanism. Businesses have now really taken a hold of this opportunity and as a result, the competition has led to dramatically reduced organic reach and engagement.

It has now become a pay to play landscape.